- Child Support Customer Service Portal
- Notice: If you are experiencing issues logging into the Child Support Customer Service Portal, please contact support at 1-800-686-1556.
Paying My Support
Debit or Credit Card Payments
Pay by Checking Account Debit
Payment by checking/savings account debit can be made at Ohio Child Support Payment Central (CSPC). There is no charge for making online payments. Online payments can be scheduled as one-time only (non-recurring) or recurring. Funds will be withdrawn on the scheduled payment date. If the date falls on a Saturday, Sunday, or bank holiday the funds will be withdrawn the next business day.
Your first payment date must be at least five (5) business days from the date you register your account. This will allow sufficient time for your bank account information to be verified. If your account has been previously verified the payment must be scheduled at least three (3) business days prior to its payment date.
Pay by Credit Card
You can choose to make child support payments using your credit or debit card. This can be done through Ohio Child Support Payment Central (CSPC), or through the Customer Service Web Portal.
For fixed payments: You'll need to create a user account.
For one-time payments: you can call 888-965-2676 and choose option 5.
Accepted credit card types include Discover, MasterCard, Visa, American Express, China UnionPay, Diners Club International, and JCB. If you have an e-wallet account like Apple Pay, Google Pay, PayPal, or Venmo, you can also use these other payment types to make your child support payment.
Payment Cutoff Times
Payments can be made 24/7 at Ohio Child Support Payment Central (CSPC). However, the payment date is dependent on the time of the transaction.
Ohio Child Support Payment Central (CSPC) Payments
The cutoff time for payments made through the website is 5:00 P.M. EST. If a payment is made by 4:59:59 P.M. EST it will be received at CSPC one business day later.
If a payment is made at 5:00 P.M. EST or later, it will be received two business days later. Allow one business day for the payment to be posted to your case.
IVR Payments by Phone
The cutoff time for payments made through the IVR is 12:00 A.M. EST. If a payment is made by 11:59:59 P.M. EST it will be received at CSPC two business days later.
If the payment is made at 12:00 A.M. EST or later, it will be received three business days later. Allow one additional business day for your payment to be posted to your case in SETS.
Note for suspected fraud: After you make a payment, it may take up to seven business days for Ohio Child Support Payment Central (CSPC) to receive the payment.
Easy Tips for Using Your Credit Card to Make Payments
- You must pay at least $1.00 when using a credit or debit card.
- You can't use your card for certain accounts like recoupment and recollection.
- If you have multiple cases or orders to pay, make separate payments for each one.
- Only fully registered credit gift cards can be used for payments.
Payments by Mail
Your payment may be in the form of a personal check, money order, or cashier's check. Make checks payable to Ohio CSPC and mail via standard U.S. mail to:
Ohio CSPC
P.O. Box 182372
Columbus, OH 43218-2394
- Do not send payments to the county CSEA.
- If you need to send your payment via overnight delivery, you must use the USPS's Express Mail.
- Checks $20,000 and over will be held for ten (10) business days to ensure fund availability before being processed to a case/order.
- Checks between $2,000-$19,999.99 will be held for up to five (5) business days to ensure fund availability before being processed to a case/order. Once a payor has a history of submitting checks that have not been returned by their bank, the hold time may be reduced.
- Stop Payments: You must confirm that the payment has not already been processed by CSPC prior to stopping payment on a check remitted to CSPC. In addition, you must submit a stop payment affidavit within two (2) business days to ohsdu.finance@smimail.net, noting that the check was lost or stolen.
Information That Must Be Included With Payments
To ensure prompt and accurate posting to your child support case, please be sure to include the following with your payment:
- Your Name
- Your Social Security Number (optional)
- SETS Case Number (10-digit number that begins with a 7)
- Court Order Number
- Amount that should be applied to each case (if you have more than one case)
Returned Deposit Items (RDIs)
If you make a support payment by personal check and your check is returned unpaid by your bank, National Payment Solutions (NPS) will contact you to resolve the RDI.
- The most common forms of RDIs result from Non-Sufficient Funds and Stop Payments.
- All RDIs are handled by National Payment Solutions, 1-877-734-0673.
- As a result of the RDI, your bank account and case number will be flagged and no additional personal checks will be accepted.
- All subsequent payments will have to be made by a secured payment, such as a certified check, money order or cashier's check.
CSEA Walk-in Payments
Our Perry County CSEA provides the option to accept walk-in payments from payors who visit the Opportunity Center by check or money order. Electronic payments are also available anytime through the Ohio CSPC internal Payment Website or by calling 1-888-965-2676 (option 5).

